Rudolph610
04-20-2004, 04:27 PM
This morning I went to my local body shop to get the estimate on the install of the new body kit. When I get there I get to see the kit for the first time, it was sent by tractor trailer straight from the manufaturer in California and its not what I ordered.
I ordered... http://69.54.36.15/autobodyfx/product1.aspx?SID=15&Product_ID=4465&Category_ID=810
Which is what came, but its not a front and rear bumper, its just a lip add-on and rear skirt and the two side skirts. Clearly it says bumper on the page I linked right?
Also when I called and ordered over the phone I spoke to there "Body-kit specialist" who also told me it was a full front and rear replacement and two side skirts.
Now my problem is its a difference of anywhere from 400 to 600 dollars to get what came installed, rather then what should have came. They need to mold the front and rear pieces on, which also make it perminent, which I don't want, and make it much more expensive of a job. The side skirts will still apply simply with 3M double-sided tape. Before finding out it was a lip kit I was looking at about 600 to 900 dollars installed, now I'm looking at 1000 to 1600 installed.
What I'd like to do is just return the whole damn thing, but on this page, http://69.54.36.15/returns.asp , it says no returns on factory direct orders.
I'd really like to see my money back and they pay for this thing to get shipped back, but I'm not sure thats going to happen.
I'm waiting on their return department to return my vmail I left this morning.
If they give me the run around can I get in touch with the BBB? http://www.bbb.com/
Any advice would be great, thanks.
I ordered... http://69.54.36.15/autobodyfx/product1.aspx?SID=15&Product_ID=4465&Category_ID=810
Which is what came, but its not a front and rear bumper, its just a lip add-on and rear skirt and the two side skirts. Clearly it says bumper on the page I linked right?
Also when I called and ordered over the phone I spoke to there "Body-kit specialist" who also told me it was a full front and rear replacement and two side skirts.
Now my problem is its a difference of anywhere from 400 to 600 dollars to get what came installed, rather then what should have came. They need to mold the front and rear pieces on, which also make it perminent, which I don't want, and make it much more expensive of a job. The side skirts will still apply simply with 3M double-sided tape. Before finding out it was a lip kit I was looking at about 600 to 900 dollars installed, now I'm looking at 1000 to 1600 installed.
What I'd like to do is just return the whole damn thing, but on this page, http://69.54.36.15/returns.asp , it says no returns on factory direct orders.
I'd really like to see my money back and they pay for this thing to get shipped back, but I'm not sure thats going to happen.
I'm waiting on their return department to return my vmail I left this morning.
If they give me the run around can I get in touch with the BBB? http://www.bbb.com/
Any advice would be great, thanks.