Are you saying that the bag part of the strut should be all the way to the top (left in that view) of the strut?
But what you just quoted from the instructions says that the rod should be extended...which it looks like it is. So that might explain why when you turn it counter clockwise, it isn't doing anything, because that's as far as it will go.
I'm I on the right track??? never had bags before
Bookmarks