My question is aimed more toward Hondata than anyone else. I looked at the website and didnt see an answer to this.
In my experience selling aftermarket parts (approx 7 years now) I have seen, sold, used a few different brand names and wanted to know what kind of follow up service can buyers expect??
Example: About two years ago the Venom400 hit the market and was touted as the next big thing to get. I sold a ton of them and saw over half the customers unhappy and looking at me for an answer as to why they saw little or no results with the product. Python/Venom realized that on a stock vehicle these things did okay, usually 5 or 6 horsepower. But when installed on a modified vehicle (includes anything I/H/E and beyond) they were not producing any kind of gains whatsoever. Venom/Python started taking the v400's back and changed them to work on cars with more than the normal I/H/E. Actually seeing a decent power gain on some of the cars. Other cars still saw nothing. So the customers basically threw away $300 on them. It got to a point where I personally quit selling them and started reccommending optional products in the same price range.
My question to you is this. Is your product gauranteed to make horsepower on not only stock vehicles but modified vehicles (beyond I/H/E)?? If it is and I dont see gains to satisfy myself for a $600 investment, will you guys offer an upgrade or custom version for each individual car?? There are companies out there that offer one time reprograms of stock ECU's (Jet, HyperTech,Superchips, etc) for the state of tune you vehicle is currently in. Is this what we are buying?? Or is is the upgrade able to be modified by the installer later to customize it toward an individual car??
These questions are meant in no way to badmouth or downgrade your product in any way. I myself need to know this before I invest a decent size chunk of cash into it.
Thank you for your time
Scott Hayworth
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